This was posted at the bottomof the compatiblity page Wacom's product.ġ: Only compatible with touch screen models. My next question would be when or if this stylus may be avalible for use with the SP7, Microsoft? Hi I just wanted to chime in on this post as I just ordered a Bamboo and nowhere could I find before ordering it or it's steller reviews that Surface Pro 7 seems to be the only device it doesn't seem to work on.
Otherwise, don't hesitate to update us so we can further assist you. This will help other members who may have the same issue as If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. Using the System File Checker Tool in Windows 10
msi file that matches your current OS Build and clickĪfter downloading, run and install the. Go to Download driver and firmware for Surface, choose Surface Pro 7 then clickĬhoose the. Please do these steps to troubleshoot the issue:Ĭheck what is the current OS Build of your Windows version by going to When you run the Surface Diagnostic Toolkit and on the step where you will be asked to trace a spiral, did you try tracing it with your Pen? Thank you for reaching out to Microsoft Community. Since I wanted the Surface to draw this renders it useless for me, so I'd appreciate any help I don't suppose they're related though?Īnd not much else really, since I couldn't find more suggestions to try. Both Bit Lcker requiring an updateĪnd the pen issue. I got the "SurfaceBitLockerProtectorCheck.msi" file it reccomends, and run it in repair mode, but the problem persists. I've runned the Diagnostic Tool, which came out ok except it apparently requires a Bit Locker update. I've tried to narrow it down to if it was doing it when I lifted it higher than a certain point, or if I was writting too fast, but I couldn't find consistency. I think the gif shows the problem clearly (I'm sorry it's flipped), but just in case it doesn't work: Both are completely new, and since day one I have this issue where suddenly it stops detecting the pen for a couple of seconds and then comes back, all Hello! After googling a lot and not finding a solution I decided to ask here before taking them both to tech support